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    FAQ

    Where are Truvelle gowns made?
    Each Truvelle gown is made in our Garment Studio in Vancouver, Canada.

     

    How long does it take for a dress to be made?
    Our gowns are made-to-order and take around 6 months. We recommend purchasing your wedding gown a minimum of 8 months before your wedding date to allow ample time for alterations. 

     

    Are you able to accommodate rush orders?
    We can accommodate rush orders up to 1 week, at additional costs. Please contact your retailer for applicable fees. For orders needed in less than 5 weeks, please email us at 
    info@truvelle.com.

     

    How can I find out the status of my dress?
    If you are working with a boutique, we recommend checking in there as they will have a good idea when to expect your dress shipment. When you order with us online, we will provide an approximate shipment date. 

     

    Can you create larger sizes?
    Truvelle is a brand for every body! Our gowns run from size 0-26, with specific measurements found within the “Size & Fit” tab in a gowns’ listing. Our curve patterns (16+) are made with extra boning and specialized fit to make brides of all sizes look and feel their very best. Have questions? Email us at info@truvelle.com.  

    How do I know what size I am? 
    It’s pretty simple! To determine your correct size in a Truvelle gown, you will need your bust and waist measurement. Your bust measurement can be obtained by wrapping a tape measure around the chest and over the nipples. You waist measurement can be obtained by measuring the smallest part of the torso. Click here to view our handy diagram!

     

    I plan on losing weight/I’m pregnant.  What do I do?
    We recommend discussing with a bridal consultant before purchasing your gown. Ordering online? Drop us a line at 
    info@truvelle.com.

     

     

    Where can I try on a Truvelle dress before purchasing?
    Truvelle has stockists worldwide! Click here to view our retailers page to find the Truvelle retailer nearest you.

     

    How do I care for my dress post-wedding?
    Care instructions vary by dress & fabric. Send us an email at info@truvelle.com and we will be happy to give you dress-specific cleaning guidelines!

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